Shipping Policy

Last updated: July 2026

At La Bohini, we work with trusted suppliers and shipping partners worldwide to deliver our products safely and efficiently. Please read the information below before placing your order.

1. Shipping Destinations

We currently ship to customers worldwide.

If we are unable to deliver to your location, we will notify you as soon as possible after your order is placed.

2. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the products in your order.

From time to time, La Bohini may offer free shipping promotions. Unless otherwise stated, free shipping is available on qualifying orders of €499 or more.

3. Order Processing

Orders are typically processed within 2–4 business days.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Once your order has entered processing, cancellations, address changes or product modifications may no longer be possible.

4. Delivery Estimates

Delivery times vary depending on the destination, product availability and shipping method.

Most orders are delivered within 10–40 business days after dispatch.

All delivery timeframes provided on our website, at checkout or in order confirmations are estimates only and are not guaranteed.

During busy periods, promotional events or circumstances beyond our control, deliveries may take longer than estimated.

5. Order Tracking

All orders include tracking.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Please note that tracking information may take 24–48 hours to become active after shipment.

6. Split Shipments

To ensure the fastest possible delivery, items from the same order may be shipped separately.

If this occurs, you will receive tracking information for each shipment where applicable.

7. Customs, Duties & Import Taxes

Orders shipped internationally may be subject to customs duties, import taxes or other local fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping costs unless expressly stated otherwise.

La Bohini has no control over these charges and cannot predict their amount.

8. Delivery Responsibility

Customers are responsible for:

• Providing a complete and accurate shipping address.

• Monitoring tracking information after dispatch.

• Collecting deliveries or arranging redelivery where required.

If an order is returned due to an incorrect address, failed delivery attempts, refusal of delivery or failure to collect the parcel, any additional shipping or carrier charges may be the responsibility of the customer.

9. Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our reasonable control, including:

• Customs inspections.

• Carrier delays.

• Severe weather.

• Public holidays.

• Strikes.

• High shipping volumes.

• Other force majeure events.

La Bohini is not liable for delays caused by these circumstances.

10. Lost Packages

If your tracking has not updated for an extended period or you believe your package has been lost, please contact us at info@labohini.com.

We will investigate the shipment with the carrier and work toward an appropriate resolution, which may include a replacement or refund where applicable.

11. Damaged Shipments

If your order arrives damaged, please contact us as soon as possible at info@labohini.com.

To help us resolve the issue quickly, please provide:

• Photos of the damaged product.

• Photos of the external packaging.

• A photo of the shipping label.

• A brief description of the issue.

We recommend reporting shipping damage within 48 hours of delivery, as this helps us investigate claims with the shipping carrier promptly.

12. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: info@labohini.com

We're always happy to help.